The Thing Churches are Totally Missing Online

April 20, 2026

Meet BootsStrapsBoots.

We call him Boots. He’s in his 20s, trying to figure life out like so many others. He’s in a relationship, but it isn’t healthy. He’s working, but his job doesn’t provide much purpose or fulfillment. Each day carries the quiet pressure of survival – keeping a roof over his head, food on the table, and his mental health from slipping too far. Most nights, Boots escapes into gaming. Online is where he feels most at ease. It’s predictable, controlled, and safe. Church, on the other hand, is part of his past. He walked away years ago and decided he wasn’t going back.

One night, Boots logged onto Twitch and searched for people streaming his latest obsession: Dungeons & Dragons. As he scrolled, he stumbled into something unexpected – a small stream. It wasn’t polished or particularly impressive by typical standards. Just a guy building D&D characters, talking with viewers, and, somewhat strangely, praying for people who asked. That morning, I had almost canceled the stream because I wasn’t feeling well, but I decided to show up anyway. I did what I always do – played, talked, and made space for whoever might wander in. That night, Boots wandered in.

He didn’t come looking for church or faith, but something about what he saw stuck with him. He couldn’t quite explain it, but he began to wonder if there was more to this moment than coincidence. When I mentioned our Discord community – an online church where people explore faith and do life together – he decided to click the link. At first, it was just curiosity.

About a week later, Boots showed up to one of our Wednesday night services. When he joined the chat, someone greeted him by name. Not as a number, not as just another username, but as a person. After the service, people stayed and talked. They asked questions and took time to listen. Boots didn’t share much at first. He was cautious and guarded, unsure if this was genuine or just another online space that would eventually disappoint him. But we stayed, and slowly, he did too.

Over time, we learned his story. Then his real name. Then his face, his struggles, and his hopes. Boots didn’t just attend – he began to belong. He joined a team and was mentored by leaders and volunteers who genuinely cared about him. He discovered that the skills he had developed in his corporate job actually had purpose and could be used to build systems and processes our church needed. More importantly, he discovered that he mattered.

We walked with him through some of his hardest moments. When his relationship ended, we were there. When things got dark, we were there. When he changed jobs and struggled to find stability, we were there. When he wrestled with questions about Scripture, faith, and Jesus, we didn’t rush him or pressure him – we simply stayed with him. Over time, he began to grow, not just in knowledge, but in relationship with Jesus and with others.

Eventually, Boots started streaming himself, returning to the same kind of digital spaces where he first encountered us. Only now, he wasn’t just searching – he was reaching. His story had come full circle.

Boots isn’t an online metric. He isn’t an IP address or a data point. He’s not just a screen name or a profile picture. He’s a person we know, a life we’ve walked alongside, and a story that has been changed – not instantly or perfectly, but meaningfully. And that is what digital church is really about.

Digital church is not primarily about social media strategy, viral moments, or maximizing reach and engagement. It’s not about repurposing sermons into clips or chasing algorithms. While those tools can be useful, they are not the mission. At its core, digital church is about meeting people where they are, loving them without requiring physical proximity, and showing up consistently in spaces where people are already spending their lives. It’s about making disciples who make disciples through real relationships.

This approach runs counter to much of how churches typically engage online. Instead of prioritizing performance, digital church prioritizes people. Instead of focusing on broadcasting a message, it emphasizes listening to stories. Instead of measuring success through numbers, it measures faithfulness through presence and transformation. In a world that is more connected than ever and yet increasingly isolated, digital church creates spaces where people can be known, heard, and loved.

The digital world is not neutral. It is shaping the mental, emotional, and spiritual lives of millions, often in ways that increase anxiety, loneliness, and disconnection. But rather than retreating from these spaces or simply contributing more noise, the church has an opportunity to step in differently – to become a redemptive presence. Digital church can be a light in places that feel overwhelmingly dark, offering genuine connection and life-giving truth in environments that often lack both.

Stories like Boots’ are not impossible. In fact, they are more common than we might think. What makes them rare is not their potential, but our participation. Too often, we are focused on reaching crowds rather than noticing individuals. We aim for engagement instead of discipleship. We measure impact by visibility rather than by transformation.

But what if we shifted our focus?

What if we stopped asking how many people we can reach and started asking who is right in front of us? What if we chose to show up consistently in digital spaces, not to build an audience, but to build relationships? What if we valued presence over platform?

There are thousands – millions – of people like Boots who will likely never walk into a physical church building. They are searching, even if they don’t call it that. They are open, even if they appear resistant. And often, they are just one unexpected moment away from encountering Jesus through someone who is willing to be present.

If this resonates with you, the invitation is simple, but not easy. Start where you are. Go where people already gather online. Show up consistently. Learn to listen before you speak. Care more about individuals than outcomes. Pray for people. Follow up. Remember names. Create space for questions and doubt. Build slowly, intentionally, and relationally.

You don’t need a large platform or perfect production. You don’t need to have it all figured out. What you need is a willingness to be present in places where others are not.

Because on the other side of that decision is someone like Boots. And he’s not looking for better content – he’s looking for a place to belong.

The question is whether we are willing to meet him there.